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Blogs

Cracking The Customer Experience Code
Customer experience (CX) is a key aspect to the innovativeness of an organization. Particularly, in knowledge-intensive business service...
Dr. Malcolm Tyson
Apr 30, 20194 min read
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Shaping Innovative Space
Despite every HR professional’s attempts at making the workplace amenable to all employees, such that they perform at a high level,...
Dr. Malcolm Tyson
Jan 29, 20195 min read
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Insights on Value Creation
Creating value in large businesses is fundamentally different than creating value for small businesses. In this post, I shed some light...
Dr. Malcolm Tyson
Jul 19, 20183 min read
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Keys to an Innovative Culture
In a previous blog post, I discussed the 10 elements of an innovative culture. In that post, I described the ideal qualities of an...
Dr. Malcolm Tyson
Jun 1, 20184 min read
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