STRATAsCENSION

In a previous blog post, I discussed the 10 elements of an innovative culture. In that post, I described the ideal qualities of an innovative culture… one that engages its employees and creates experiences for its customers that not only deepen relationships but also frame those relationships as a place of co-creation and service design. In this post, I’ll look at an innovative culture from a different perspective. In this post I’ll attempt to provide insight into how to s