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Arvish, Founder, Perspecta Systems
We were willing to meet the needs of our customers with solutions but our customers weren't ready for our particular solution. This guide helped us rethink the solution and re-purpose it to meet another need.
This guide really helped us address a problem we have experienced more than once. We really want to help our customers but sometimes they just aren't ready to be helped."
Jonathan, COO, Smithson Enterprises
“We had an innovation that our customers would benefit from but we didn't know how to get them to understand that and also what to do with the innovation while they figured out their needs. The 5 steps helped us to rethink its purpose and stay engaged."
What People Are Saying...
•Melvyn is a CEO of a $10M business that supplies products to customers in a unique and quick manner. This ability to offer products quickly is coupled with a mission to carry out this service with an extraordinarily high level of customer service. He has been in business for just over 5 years and is seriously contemplating opening another location. His organization, Nyvlem Enterprises is comprised of functional areas that are led by directors that range in age, education, and level of experience. Melvyn is concerned that the communication flow between his directors is dysfunctional and the flow between him and them could be better. His goal was to grow the team into a high performing team and position his business from an operational perspective to grow into a new location.