What is this study about?

The researcher wants to learn about the factors advancing innovativeness and types of innovation in small and medium sized knowledge intensive business service (KIBS) firms. 

The researcher also wants an exploration of the specific qualities that characterize and drive service innovativeness in small KIBS firms and provide recommendations for activities that will enhance their efforts in establishing sustainable competitive advantage and innovation strategy. 

Why am i being asked to be in the study?

You are invited to be in the study because you are:

  • a business leader

  • have valuable first-hand information from your own perspective


There will be about ten to twelve participants will be in this study. 

How long will I be in the study?

If you decide to be in this study, your participation will last about 1-3 hours.

We will meet at an agreed upon location at an agreed upon time during the study.

What will happen during this study?

If you decide to be in this study and if you sign this form, you will do the following things:

  • Answer questions during an interview about factors advancing innovativeness and types of innovation in small KIBS.

  • Allow a researcher to look at your public records including social media, press, and other records associated with implemented innovations.


While you are in the study, you will be expected to:

  • Follow the instructions you are given.

  • Tell the researcher if you want to stop being in the study at any time.

Will I be recorded?

The researcher will audiotape your responses to interview questions. The researcher will use the audiotape to analyze patterns and trends in service innovativeness and innovation in KIBS.

The researcher will only use the recordings of you for the following purposes:

  • learn about the drivers of innovativeness and types of innovation in small and medium sized knowledge intensive business service (KIBS) firms. 

  • exploration of the specific qualities that characterize and drive service innovativeness in small and medium sized KIBS firms

The researcher will not use the recordings for any other reasons without your permission unless you sign another consent form. The recordings will be kept for seven years and they will be kept confidential. The recordings will be destroyed after seven years.

Will being in ths study help me or my company?

Being in this study will not help you. Information from this study might help researchers help others in the future.

Are there risks to me or my company if I am in this study

No, this study is completely risk-free. We don’t anticipate that you will be harmed or distressed during this study. You may stop being in the study at any time if you become uncomfortable.

Will I get paid?

If you participate, you will receive no payment.

You will not receive any compensation from the researcher for being in the study.

Do I have to be in this study?

Your participation in this study is voluntary. You can decide not to be in the study and you can change your mind about being in the study at any time. There will be no penalty to you. If you want to stop being in the study, just tell the researcher.   The researcher can remove you from the study at any time. This could happen if:

  • The researcher believes it is best for you to stop being in the study.

  • You do not follow directions about the study.

  • You no longer meet the inclusion criteria to participate.

Who will use and share information about my being in this study

Any information you provide in this study that could identify you such as your name, age, or other personal information will be kept confidential.


Assigning code names/numbers for participants that will be used on all research notes and documents


Keeping notes, interview transcriptions, and any other identifying participant information in a locked file cabinet in the personal possession of the researcher as well as in a secured mailbox at an undisclosed location.


Participant data will be kept confidential except in cases where the researcher is legally obligated to report specific incidents. These incidents include, but may not be limited to, incidents of abuse and suicide risk.  In any written reports or publications, no one will be able to identify you.

The researcher will keep the information you provide in a secure file cabinet in researcher’s personal possession as well as a copy maintained in an undisclosed location.  Only the researcher, researcher’s supervisor, and dissertation committee will have access to your study data. Additionally, Capella University’s IRB, the Research Compliance Committee (RCC), or its designees may review your research records.


Even if you leave the study early, the researcher may still be able to use your data. The samples and data that are registered about you will only be used in accordance with the purpose of the study as described above. All the data and samples will be processed without name, ID number or other directly recognizable type of information. A code number links you to your data and samples through a list of names.

Who can I talk to about this study?

You can ask questions about the study at any time. You can call the researcher if you have any concerns or complaints. You should contact the researcher at (240) 712-4769 or mtyson5@capellauniversity.edu, if you have questions about the study procedures or if you get hurt or sick during the study.

Capella University’s Institutional Review Board (IRB) has been established to protect the rights and welfare of human research participants. Contact us at 1-888-227-3552, extension 4716 or at irb@capella.edu for any of the following reasons:


  • You have questions about your rights as a research participant.

  • You wish to discuss problems or concerns.

  • You have suggestions to improve the participant experience.

  • You do not feel comfortable talking with the researcher.


You may contact the IRB without giving your name. We may need to reveal information you provide in order to follow up if you report a problem or concern.

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Upper Marlboro, MD 20774


T: 240-712-4769

F: 301-780-5456

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